Services

for healthcare partners

We know that the healthcare market is changing fast and our customers are facing increasing pressures and are demanding comprehensive support extending far beyond just products. Our customers are looking for answers to the challenges of rising costs, staff shortages, and the demand for ongoing staff training. In this challenging environment, we understand that our customers need partners who can offer innovative and holistic solutions tailored to address these critical concerns. At Ontex, we are rebuilding continence care to meet these demands head-on. You will now find a range of services that we offer, truly made to support you in answering to your challenges. Let us partner with you to redefine excellence in healthcare delivery.

Our services

Ontex Smart diapers

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Care management software

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Ontex Academy

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Care training materials

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E-category consultancy

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Ontex On Demand

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Services tailored to your needs

Ontex Smart diapers

Our connected diaper with smart sensors is transforming the continence care within healthcare institutions. This solution ensures high patient comfort, optimizes staff routines, reduces diaper usage, and optimizes total cost of care.

Key benefits :

  • Change of diaper only when needed, reducing cost and optimizing time.
  • Optimal patient comfort, no disturbance at night and thus a good night sleep.
  • Transparency on the number of diapers used and total cost of care.
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Care management software

For over a decade, Ontex has been offering advanced care management software, called iD Expert and Serenity Expert. These tools empower your staff to efficiently plan caregiving, manage patient protocols, oversee inventory, and place orders. We collaborate closely with you to integrate our care and procurement software seamlessly into your operations.

Key benefits :

  • Integration with your own care management software.
  • Interactive reports to understand the consumption patterns.
  • Transparency on the number of diapers used and total cost of care.
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Ontex Academy

Building on Ontex’s 40 years of experience in incontinence care, Ontex Academy offers accredited and expert-created courses to enhance healthcare providers’ professional development.

The platform is offered at no charge, reinforcing Ontex’s commitment to making valuable education accessible to all caregivers.

Our learning platform for nurses & caregivers is designed for continence care and beyond, these courses support continuous professional development for your care staff. The academy now comes with an improved design to let your care staff have an interactive learning experience. Ontex Academy elevates the learning experience and goes beyond the traditional PDF’s for learning.

Some of the courses include:

  • Assessment of urinary incontinence.
  • Continence awareness for carers.
  • Training on understanding Dementia, etc.
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Care training materials

We offer a comprehensive range of materials, including
Product selection tools (online & offline).
Fitting guides (brochures, videos,...).
Product catalogues and many more that can be tailored for your needs to support caregivers with valuable tips and ideas. These resources are designed to support your care staff to work with our products seamlessly thus ensuring they have the tools and knowledge needed to excel in their roles.

Key benefits :

  • On the job training.
  • Higher motivation for continuous learning.
  • Higher motivation for continuous learning.
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E-category consultancy

We provide comprehensive support to our partners to ensure their websites are optimized for delivering the right content and experience to their shoppers. Our team conducts a thorough analysis of the entire website, including content strategy, product descriptions, hero images, competition benchmarks, etc. for our categories and offers strategic recommendations to enhance online shopper conversion rates.

Key benefits :

  • Extension of category insights to optimize e-commerce.
  • Tailored advice and recommendations.
  • Development of hero images, videos, and e-learning courses.
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Ontex On Demand

Ontex on Demand is a 24/7 self-service platform that gives you easy access to essential resources like brand images, videos, brochures, and a news section. It also integrates key information such as CMI insights, category knowledge and delivery details.

Key benefits :

  • 24/7 access to key information like brand assets, brochures, etc.
  • Saves time and supports you to be faster go-to-market.
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