Donations
& Donations procedures
When donating goods, Ontex follows the guiding principles below. The donation protocol is only valid for products we have produced. Products such as gloves, which we do not produce, are out of scope as we bring caregivers into contact with our suppliers who can procure the goods for them.
Who we donate to
The donations we make have a local scope and are aimed at vulnerable groups in society. Think about organizations supporting:
- Elderly people in poverty.
- Families having financial difficulties to purchase diapers or femcare products.
- People in refugee camps.
- People who are ill (and their families).
- Homeless people.
Each organization needs to sign a contract with us to ensure the goods arrive at the right place.
If you have a request for personal hygiene products produced by Ontex, please contact:
[email protected]
We ask for your patience. There may be a delay in our response due to the number of requests coming in.
Our donation stories
Addis Abbaba, Ethiopia 04/2020
In April, the team of Ontex brand Canbebe donated to a charity organization founded by the mayor of Addis Abbaba, where our plant in Ethiopia is located. The donation will be transferred to hospitals, caregivers and food banks. The Canbebe team received a sincere thank you note from the Ethiopian Government and was recognized on Ethiopian national TV and on social media.
Puebla, Mexico 04/2020
On April 22nd, Ontex Mexico donated baby diapers to help children in need, who are staying at the Puebla, Mexico shelter home Una Nueva Esperanza with their families during the COVID-19 situation.
Tbilisi, Georgia 04/2020
Ontex brand Canbebe contributed to a Georgian government donation campaign for low-income families with children in need. 250 donation bags of Canbebe which contain baby diapers, wet-wipes, underpads, shampoo and baby cream were delivered to Tblisi city hall on April 1st.
Tijuana, Mexico 05/2020
On May 5, Ontex Tijuana donated 63,236 hygienic products to Banco de Alimentos de Tijuana (BANATI). On April 23, Ontex donated 170,000 personal hygiene products to Tijuana’s Municipal DIF System, a government organization that supports children and families in need.
Aalst, Belgium
Lending spare laptops for home schooling in Aalst, Belgium
The Ontex corporate IT department , based in Aalst (Belgium), lent three spare laptops to a school in the city of Aalst, who will distribute the laptops to families who cannot afford computer equipment, so their children can follow homeschooling classes until the pandemic lockdown measures are lifted.