Donations
& Donations procedures
When donating goods, Ontex follows the guiding principles below. The donation protocol is only valid for products we have produced. Products such as gloves, which we do not produce, are out of scope as we bring caregivers into contact with our suppliers who can procure the goods for them.
Who we donate to
The donations we make have a local scope and are aimed at vulnerable groups in society. Think about organizations supporting:
- Elderly people in poverty.
- Families having financial difficulties to purchase diapers or femcare products.
- People in refugee camps.
- People who are ill (and their families).
- Homeless people.
Each organization needs to sign a contract with us to ensure the goods arrive at the right place.
If you have a request for personal hygiene products produced by Ontex, please contact:
[email protected]
We ask for your patience. There may be a delay in our response due to the number of requests coming in.
Our donation stories
Karachi, Pakistan 04/2020
On April 3rd, Ontex Pakistan delivered 100 bags of Canped adult diapers from Ontex’s plant in Karachi to Karachi’s Civil Hospital, as part of its commitment to keep providing essential personal hygiene goods to support Pakistan’s National Action Plan. Ontex’s South Asia Director Mr Ameen Jan met with the Medical Superintendent of Civil Hospital, Dr. Khadim Hussain Qureshi, and was apprised of the hospital’s plans and requirements in this regard, especially for protective equipment.
Segovia, Spain 03/2020
In March, Ontex Spain donated 94,000 gloves from global suppliers to the caregivers in the Castilla y Leon region. Please note that we do not produce gloves or face masks ourselves as our current machinery is not fitted for this type of products, but we keep looking into sourcing these products through our suppliers as we share everyone’s concern about this global pandemic.
Ontex Spain donated 94,000 latex and vinyl gloves to the Health Service of Castilla y Leon. The Health Service in the Region took care of distributing all material coming from donations according to the specific needs of Hospitals and Public Nursing Homes. The reception of the gloves was confirmed by official letter, thanking Ontex on behalf of the medical workers.
Wuhan, China 02/2020
In February, Ontex donated adult pants to help carers in Wuhan work safely.
At the height of the Covid 19 crisis in China in February, doctors and nurses were working with full protective suits. Taking off these suits entailed risks and took time. Many caregivers wore adult pants, reducing the need for sanitary stops and lowering the risk of contagion. “Ontex offered to help these people in February,” said Armando Amselem, Ontex President for the Americas, Middle East, Africa and Asia Division of Ontex. “In terms of logistics, we had to respond quickly and we made every effort to get those materials to the affected Wuhan region as quickly as possible. Ontex did this for humanitarian reasons: the materials were donated, not sold. The feedback from the doctors and nurses showed great gratitude: they were able to help more people with less risk.”