Donations
& Donations procedures
When donating goods, Ontex follows the guiding principles below. The donation protocol is only valid for products we have produced. Products such as gloves, which we do not produce, are out of scope as we bring caregivers into contact with our suppliers who can procure the goods for them.
Who we donate to
The donations we make have a local scope and are aimed at vulnerable groups in society. Think about organizations supporting:
- Elderly people in poverty.
- Families having financial difficulties to purchase diapers or femcare products.
- People in refugee camps.
- People who are ill (and their families).
- Homeless people.
Each organization needs to sign a contract with us to ensure the goods arrive at the right place.
If you have a request for personal hygiene products produced by Ontex, please contact:
[email protected]
We ask for your patience. There may be a delay in our response due to the number of requests coming in.
Our donation stories
Czech Republic
To help people affected by floods in the Czech Republic, Ontex colleagues participated in a collection for the Food Bank of the Liberec Region. Together, we were able to provide not only food and hygiene items, but also our products, including diapers. This support was extremely important for families who found themselves in a difficult situation.
Opole, Poland
Following the flooding in southwestern Poland, we delivered food, textiles, water and our products to the Polish Red Cross branch in Opole.
Valencia, Spain
In response to the devastating storm Dana, Ontex Spain provided essential hygiene products to support those affected by the disaster. We donated 3 trucks with more than 100 pallets and 700,000 units of baby pants and diapers, incontinence products and bed protectors from our brands Moltex, Serenity and ID.
North Carolina, USA
To support the communities hit by hurricane Helene in North Carolina, the team of our local plant in Stokesdale donated 27,500 baby diapers earlier this month. The collection and delivery were made through the efforts of the Rockingham County Board of Commissioners, County Management and all staff.
Radomsko, Poland
Our team donated a total of 1.6 million pieces of personal hygiene products in Poland in 2023. Supported charities for vulnerable people include: Adullam Christian Foundation Association, Lodz Hospice for Children Łupkowa Association, Gajusz Foundation, Koniczynka Association of Parents and Guardians of the Disabled, Silesian Hospice for Children Świetlikowo Foundation, Foundation for Children in Time to Help, St. Lazarus Humanitarian Association in Elk, Reclaim the Joy Foundation, Cross the Boundaries Foundation, Heart for a Toddler Foundation, Sisters of St. Dominika, Home for Boys, HAPPY KIDS Foundation, Children’s Home in Piotrków Trybunalski, Hospice Care Association of Częstochowa Land, Nursing Association With Confidence in the Third Millennium, Team to Support Nursing and Care Facilities No. 1 based in Warsaw