Donations

& Donations procedures

When donating goods, Ontex follows the guiding principles below. The donation protocol is only valid for products we have produced. Products such as gloves, which we do not produce, are out of scope as we bring caregivers into contact with our suppliers who can procure the goods for them.

Who we donate to

The donations we make have a local scope and are aimed at vulnerable groups in society. Think about organizations supporting:

  • Elderly people in poverty.
  • Families having financial difficulties to purchase diapers or femcare products.
  • People in refugee camps.
  • People who are ill (and their families).
  • Homeless people.

Each organization needs to sign a contract with us to ensure the goods arrive at the right place.

If you have a request for personal hygiene products produced by Ontex, please contact:
[email protected]

We ask for your patience. There may be a delay in our response due to the number of requests coming in.

Our donation stories

Puebla, Mexico 11/2020

In November 2020, workers from the Ontex plant in Puebla, Mexico donated 36,000 feminine hygiene pads to local women in need.

Tijuana, Mexico 08/2020

On 6th August 2020, Ontex Mexico donated more than 90,000 baby diapers in Tijuana, Mexico. This donation action is channeled through the Miracle Babies Association, aiming at providing support to families in need.

Moscow, Russia 07/2020

On 30th July 2020, Ontex Russia donated around 30,000 sanitary items to the Morozovsky Children’s Hospital in Moscow. In total, more than 1000 children have received help from this action.

Mayen, Germany 06/2020

In June of 2020, the staff of the Ontex factory in the city of Mayen, Germany donated 30,500 diapers to the local youth welfare office who will forward these to local families who have been financially affected by the Covid-19 pandemic.

Turnov, Czech Republic 06/2020

In June of 2020, Ontex Czech Republic donated more than 39,000 sanitary items to Turnov and Liberec hospitals. This is the second wave of their charity action, after donating 50,000 baby diapers in May of 2020.